Gerry Macartney, CEO
Since 1996, Gerry has served as CEO and General Manager of the London Chamber. Gerry oversees the daily operations of the Chamber including budgeting, human resources, and property. He is the principal resource person for the Board and the Executive and is the Chamber’s chief spokesperson and media contact. Gerry also oversees all community/chamber sponsorship opportunities.
Janie Rother, Membership Sales and Service Manager
Janie’s primary focus is on membership sales and service and devotes much of her time to the Membership Sales & Service Committee (Member Advisors & New Member Events) as its principle liaison along with coordinating the Chamber’s Member Benefits portfolio. In addition she is the staff liaison for the Chamber's Special Events/Networking Committee (BAFs & Mega BAFs) and Agri-Business Committee (including the Farm Tours). Janie works to develop creative new ways for members to network on an ongoing basis. In addition to her committee responsibilities she assists with events, programs and services that encourage member participation throughout the year.
Wendy Mills, Accounting and Facilities Supervisor
Wendy’s duties include all aspects of Accounts Receivable (new & current Member invoicing/collections etc.), and up to date management of the entire Membership Database as they go hand in hand with the financials. She is also the staff liaison for all duties associated with the physical building and suppliers/supplies. Her additional administrative responsibilities include being the first contact point for all staff re: absentee days, sick days etc. Wendy also oversees processing of Certificates of Origin, sales commissions, and capital items associated with the Meeting Centre and Administration Office.
Julia Cunningham, Senior Events Manager and Project Services
Julia’s primary role is organizing and executing the Chamber’s major events such as the Business Achievement Awards, State of the City Address, Past Presidents’ Golf Classic, Economic Outlook, and our annual Business Expo. In addition she also looks after any of the Chamber’s Special Speakers Series and Seminars as well as our Travel Program. Julia is also the Chamber’s designated internal Health and Safety Officer.
Kristen Duever, Manager Government Relations/Communications & Board Liaison
Kristen’s duties include maintaining the Chamber’s website, our bi-weekly “Connections” newsletter, the “Voice” in Business London and our social networking efforts. Kristen is the staff liaison for the Board of Directors and its Executive Committee along with our Government Relations Committee. In addition, she is the staff liaison for Marketing and Communications Committee and the principal staff person reporting to our GBOC (Global Business Opportunities Committee). She also coordinates the Chamber’s IT and ISP service providers and oversee back of the house equipment and connectivity issues associated with the website and internet.
Bonnie Riddolls, Member Services and Reception
As receptionist, Bonnie is our first point of contact with the wider business community and is the first person to greet members at the front desk. Bonnie answers and directs calls, responds to members and general inquiries, handles couriers and mail, enters event registrations, tickets, floor plans and provides support and assistance to all staff. Bonnie plays an instrumental role in assisting our event coordinators with seminars, special events, guest speakers etc. and increasingly is called upon in support of our accounting department.
Mira De Sousa, Meeting Centre Services Co-ordinator
As the person in charge of ensuring the very best customer service for our members and guests, Mira maintains the Meeting Centre calendar for all meetings, bookings, and Chamber events. As such she prepares client contracts, weekly schedules, worksheets & maintains Meeting Centre inventory. Mira will also be playing an active role in business development for the meeting centre as well as acting as admin support.